Microsoft Catalyst One-Day Workshop
Build, plan and execute business transformation strategies with Microsoft Catalyst – a one-day envisioning and planning workshop to accelerate your Dynamics 365 Customer Engagement roadmap.
How Does Microsoft Catalyst Drive Business Transformation?
Engage in a Catalyst Envision one-day workshop that leads to Dynamics 365 for Customer Service Innovation.
Build brand affinity and customer loyalty with Dynamics 365 Customer Service with our innovation Envisioning workshops.
The virtual design thinking workshop (delivered via Microsoft Teams, in English only for a maximum of 15 delegates) focuses on digitally transforming your business with Dynamics 365 Customer Service.
Build
Build a transformation strategy that is right for you with an envisioning and planning that employs Microsoft Dynamics 365, the Microsoft Power Platform, and the Microsoft Cloud
Plan
Define and prioritise your strategy using development activities, then foster ideation and drive decision making with an envisioning workshop
Execute
Empower your teams with the streamlined data and unified technology they need to deliver seamless, personalised experiences and improve customer ROI
Accelerate your Customer Engagement roadmap in 1 day with a Catalyst Workshop
How it Works
Our 1-day virtual design thinking workshop (delivered via Microsoft Teams, in English only for a maximum of 15 delegates) focuses on digitally transforming your business with Dynamics 365 Customer Service.
The one-day envision workshop brings your business problem into focus through crowd-sourced insights in your organisational ecosystem, creating visualised ideas, actionable tasks & measured outcomes to help you achieve goals, new products & future-proofed business models in the new way of doing business.
Workshop Structure
Pre-workshop preparation
Pre-workshop digital material preparation, finalisation & digitally distributed
Introductory Readiness Sessions
Mandatory pre-workshop Introductory Readiness sessions on MS Teams (2 x 30 minutes)
Full day online workshop
Full day online workshop on MS Teams (8 hours)
Post-workshop follow-up
Post-workshop team online follow-ups, progress monitoring & guidance on Microsoft Teams (total 4 hours = 8 x 30 minutes)
Reporting, feedback and advice
Post-workshop digital report & client online feedback on MS Teams (1 hour)
This price is a cost estimate and may change due to:
1 Delay by the customer
2 Connectivity failures
3 Rescheduling of any sessions or meetings by the customer
4 Non-attendance at mandatory sessions
Payment Terms Full payment in advance on submission of a purchase order, minimum 10 days prior to commencement of the workshop.