Smart Conversations for customer interactions
Enrich automated notifications through innovative technology to drive actionable conversations through chatbots, cognitive services, stream analytics, and Dynamics 365 technologies.
With Smart Conversations, we help you enable a user to interact with service notifications, thereby ensuring that your customer engagements never hit a dead end.
Get the benefits of using smart conversations
Natural user interaction from anywhere using AI-driven conversation
Enhanced and responsive customer service
Reduced staff allocation for menial tasks
Encourage contextual conversations based on the specific notifications
Real-time customer feedback and insights