SilverBridge transforms to DevOps culture organisation

Creating a union of people, processes, and products to enable continuous delivery

Mint assisted SilverBridge with its transformation into a DevOps-culture organization, which is a union of people, processes, and products to enable continuous delivery of value to its customers. The journey involved embracing a cultural change with regards to planning and work tracking, a reimagining of their testing practices, the automation of Silverbridge’s build and release strategies and the introduction of new opportunities for future innovation unlocked through the Azure Cloud.

SilverBridge has over 20 years’ experience as a leading provider of insurance software solutions in the African financial services industry with a footprint that extends to 14 African countries. SilverBridge has introduced an enhanced service offering allowing financial services companies the opportunity to respond quickly to changing markets. With more than 30 customers throughout Africa, SilverBridge has the knowledge, experience, and technology to help its clients do better business.

Business Challenge

With a core focus on the African environment, SilverBridge helps insurers to grow their businesses and transform them into the digital era. To enable this, the organization required the digital transformation of its development environment to ensure that it continued to meet customer expectations in an ever-changing environment. Before the DevOps adoption, SilverBridge comprised a traditional desktop application.

Therefore, the organization decided to move to the cloud, automate development and adopt Agile processes to ensure that faster deployment, feedback, and value was delivered to customers.

The DevOps platform has steered the team to operate as a cohesive unit and focus on solutions from end to end while introducing new concepts

Solution

Mint assisted SilverBridge with its transformation into a DevOps-culture organization that embraces change and ships software in a reliable cadence to its customers. The journey involved a cultural change with regards to planning and work tracking, a reimagining of their testing practices, the automation of SilverBridge’s build and release strategies and the introduction of new opportunities for future innovation unlocked through the Azure Cloud.

Benefits

Owing to the adoption of the DevOps methodology, SilverBridge was able to move its software to the cloud in a very cost-effective way and transfer those savings to customers while enhancing their technical capabilities. In addition to acquiring new knowledge regarding cloud technologies, the DevOps journey also enabled the organization to operate in a more disciplined manner. Before the implementation of the Agile methodology, the company comprised developers, testers, technical writers, etc, but the DevOps platform has steered the team to operate as a cohesive unit and focus on the solution from end-to-end while introducing new concepts, such as software engineering, which enabled the team to embrace modern development practices.

The DevOps journey has also reinforced the importance of involving the customer from the beginning to the end of the development and implementation process to enable immediate feedback, which resulted in quicker delivery coupled with improved stakeholder collaboration for SilverBridge.

 

Overall, SilverBridge realized the following benefits resulting from the adoption of DevOps:

  • Cost savings
  • Improved culture
  • Prompt deployment
  • Continuous delivery
  • Improved collaboration
  • Increased value-add to clients
"SilverBridge decided a few years back that we needed to transform our business into a different direction. As a technology player, we believed it was important to keep up with the changes in the industry"
SilverBridge
Lee Kuyper
Executive Director

Watch the video to see how SilverBridge transformed the way they do business by implementing DevOps practices.