Information Governance and Compliance

Parklands Hospital Group

Customer Situation

PHHS wanted to roll out Teams but had concerns about information governance and compliance.

PHHS also needed a Capstone based approach to Email Retention on Exchange Online to enable eDiscovery and Records Management of email on M365.

Partner Solution / Services & Microsoft Technology

  • Mint was responsible for defining the information architecture and SharePoint Online site design, navigation and layout and associated Team Workspaces
  • We worked with individual business units to develop Teams and SharePoint workspaces.
  • Included Architecture, Adoption & Change Management, Site Build, Power Automate. 
  • Implemented 2 pronged Email Retention on Exchange

Key drivers & Business Objectives

  • PHHS wanted a solution that would ensure governance, compliance & security.
  • They wanted to enable their individual business
    units for better productivity and collaboration, without compromising governance and
  • They wanted to avoid Team and Site sprawl in Teams and SharePoint Online.

Value Provided & Business Outcomes

  • Organizational Compliance for Exchange through 2 prong Capstone Retention Implementation.
  • Compliant roll out of Teams on a per business unit basis leveraging SharePoint Online, Teams, Power Automate, Planner and MS Forms.
  • Change Management, Adoption and Training for Business Units.

Win Insights

  • M365 Enablement and Adoption
  • Activation of Microsoft Teams
  • Enablement of SharePoint Online
  • Compliance Center implementation of Retention Labels. (E5)

Lessons Learned

  • Adoption and Change management is key to ensure project success and enabled end users.
  • Different Business Units within an organization have different needs when it comes to Teams Workspaces and Information Management/Governance.