Dynamics 365 Sales

Digital capabilities to turn your leads into orders  

What is Dynamics 365 Sales?

Dynamics 365 Sales is an adaptive selling solution that helps your sales teams navigate the realities of modern selling. It enables your salespeople to build strong relationships with customers, take actions based on insights, and close deals faster.

At the center of the solution is an adaptive, intelligent, system that monitors myriad signals and distills them into actionable insights to give your sales teams the customer-centric edge.

Traditional selling in today’s unpredictable environment leaves your sellers exposed to rapidly changing buyer preferences, sudden changes in business outlook, and fast-moving competitors.

Now you can access data and digital tools to improve customer relations, automate tasks and processes and shorten your sales cycle.  

A centralized, 360-degree view of each of your customers

Streamline sales cycles through suggested next best actions, focusing on the highest-priority activity with the best propensity to close

Predict revenue fluctuations and highlight areas of focus from top to bottom of the funnel

Connect sellers with customers through their preferred communication channels with Microsoft Teams and Dynamics 365 Sales

Get in-the-moment insights about customer emotion, competitive market, sentiment, and priorities in phone calls to enable guided selling

End-to-end visibility and accountability within your sales teams

Win new customers through teamwork

  • Connect through hybrid selling
  • Instantly bring in your experts
  • Be productive from anywhere

Accelerate your revenue with AI

  • Replace intuition with insights
  • Take action seamlessly
  • Get notified about deal risks
  • Improve account relationships

Predict and manage pipelines with confidence

  • Gain visibility across the entire sales cycle
  • Spotlight potential strengths and weaknesses
  • Focus on what matters

Improve your customer calls through feedback

  • Enable guided selling with in-the-moment insights
  • Quickly onboard new sellers
  • Easily implement best practices through a single collaboration platform

Bring together the entire sales team to facilitate the buyer journey and help sellers sell and buyers buy

Enable Intelligent Sales teams

Prioritizd customers and activities

Effective conversation techniques

Built-in collaboration

Sales Planning and forecasting

Real-time visibility

Coaching at scale

Tailor for specific roles

Configurable sales process

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