What is Dynamics 365 Sales?
Dynamics 365 Sales is an adaptive selling solution that helps your sales teams navigate the realities of modern selling. It enables your salespeople to build strong relationships with customers, take actions based on insights, and close deals faster.
At the center of the solution is an adaptive, intelligent, system that monitors myriad signals and distills them into actionable insights to give your sales teams the customer-centric edge.
Traditional selling in today’s unpredictable environment leaves your sellers exposed to rapidly changing buyer preferences, sudden changes in business outlook, and fast-moving competitors.
Now you can access data and digital tools to improve customer relations, automate tasks and processes and shorten your sales cycle. Â
A centralized, 360-degree view of each of your customers
Streamline sales cycles through suggested next best actions, focusing on the highest-priority activity with the best propensity to close
Predict revenue fluctuations and highlight areas of focus from top to bottom of the funnel
Connect sellers with customers through their preferred communication channels with Microsoft Teams and Dynamics 365 Sales
Get in-the-moment insights about customer emotion, competitive market, sentiment, and priorities in phone calls to enable guided selling
End-to-end visibility and accountability within your sales teams
Win new customers through teamwork
- Connect through hybrid selling
- Instantly bring in your experts
- Be productive from anywhere
Accelerate your revenue with AI
- Replace intuition with insights
- Take action seamlessly
- Get notified about deal risks
- Improve account relationships
Predict and manage pipelines with confidence
- Gain visibility across the entire sales cycle
- Spotlight potential strengths and weaknesses
- Focus on what matters
Improve your customer calls through feedback
- Enable guided selling with in-the-moment insights
- Quickly onboard new sellers
- Easily implement best practices through a single collaboration platform
Bring together the entire sales team to facilitate the buyer journey and help sellers sell and buyers buy
Enable Intelligent Sales teams
Prioritizd customers and activities
Effective conversation techniques
Built-in collaboration
Sales Planning and forecasting
Real-time visibility
Coaching at scale
Tailor for specific roles
Configurable sales process
