Microsoft Dynamics 365 has become an enterprise stalwart, almost as much a part of the business as coffee and staplers. The solution has seen significant growth and evolution over the past few years and is considered one of the most powerful tools in digitally transforming the business.
Microsoft’s platform has been selected by Forrester as one of the leaders in Augmented BI platforms, and by Gartner for its Magic Quadrants in Sales Force Automation, Robotic Process Automation, and for Cloud ERP for product-centric enterprises. This delightful smorgasbord of achievements and proven functionality is echoed by a recent analysis done by Forrester across five Microsoft customers. The research firm found that these organizations could ‘bolster operational efficiency, avoid costs and comfortably scale their deployments with growth while benefitting from the flexibility inherent in the cloud.’
For companies that also want a return of investment of 162% and increased visibility and granular insights, here are seven of the biggest benefits of implementing D365 Sales.
1 – It allows for improved visibility and transparency
Thanks to D365 Sales’s ability to track every qualified lead throughout the sales funnel. With this ability in hand, you can customize conversations, create specific rule-sets to manage specific stages of the sales process, and build a far more coherent, data-rich journey for your customers.
2 – Understand how your data can measurably change how you make decisions
You can now import and manage your data with ease. Using your own predetermined rules, plus those provided by the platform, you can import data in the format you need to ensure consistency and ongoing accessibility.
3 – This level of granular data control will empower and enable your business and support your sales teams
You have everything you need in a centralized dashboard that’s user-friendly, customizable, and easy to use. D365 Sales puts every part of the customer into one centralized space so you can deftly manage how you use the data and how you engage with your customers.
4 – It has business intelligence (BI) properties that are second to none
Thanks to the Microsoft Power BI integration and the immediacy of its reporting, dashboards, and insights. When connected to the centralized database and the clear visibility provided by D365 Sales along the customer funnel, these insights will transform how you sell to your customers, and how you engage with new markets and opportunities.
5 – Now wrap all these benefits up in the shiny artificial intelligence (AI) bow
You’ve got Microsoft Dynamics 365 Sales’ secret weapon in your hands – contextual AI. This delicious data-driven and intelligence-powered treat help you to cut the complexity from your sales journey and help you have personalized and relevant conversations with your customers. As Microsoft points out, “If sales were simple, every seller and every sales organization would be successful.” Having AI at the fingertips and BI on demand can transform your sales approaches and results.
6 – You can keep an eye on your competitors
Using the toolsets provided by D365 Sales. The platform is designed to help you use your insights, metrics, and market analyses to gain visibility into competitor behavior and the competitive landscape as a whole. You can also use the system to prepare proposals that leverage your strengths against competitor weaknesses to showcase your expertise in an exceptional light.
7 – Partnerships are key
Ensuring that D365 Sales actually delivers on these benefits, expectations, and strategic initiatives. Like any tech, it is only as good as its integration which is why it has become incredibly important for companies to collaborate with third-party experts who have an in-depth understanding of the technology, its impact on the business, integration challenges that need to be taken into consideration, and the skills to deftly manage every one of these points perfectly. Like Mint. We’ve worked with Microsoft and their solutions for years and have the skills you need to get where you want to go.
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